qualifications

  • Possesses an adaptable writing style for web, print, informative, and creative content
  • Creates, edits, curates, and coordinates content for web, social media, and internal/external audiences
  • 10+ years of applicable multi-media and customer relations/communications experience
  • Expertise in creating, conducting, and managing presentations
  • Adept at establishing common communicative ground w/ audience and clients
  • Cultivated management experience based on a method of partnership and accountability

experience

  • Web Content Specialist - Thomas Jefferson University Hospitals, Philadelphia, PA
    • Create, manage, and edit content for enterprise, university, and hospital websites, up to and including web writing, page layout, content inventory, client management, usability best practices, and utilizing multiple content management systems 
  • Design Researcher & CopywriterIntuitive Company, Philadelphia, PA
    • Create, edit, curate, & coordinate all original and internal content for site and various social media platforms (e.g. Facebook, LinkedIn, Twitter, Instagram, etc.)
    • Assist in creation of simple, adaptable, and scalable applications in collaboration w/ design & development
    • Lead user research in the form of structured/semi-structured interviews and/or testing in both controlled & contextual environments
    • Perform data analysis of research results & visualize findings for client/stakeholder deliverables
  • Writer/Editor - Freelance - PRA Health Sciences, Blue Bell, PA
    • Created internal and external content for the web as well as marketing materials
  • Writer/Editor - Freelance - Summers Laboratories, Collegeville, PA
    • Researched, created, and edited content for a complete web experience (soon to launch), including copy for medical conditions, products, and interactive content for sliders, panels, toggles, and various calls-to-action
  • Writer - Freelance - Manayunk Development Corporation, Philadelphia, PA
    • Contributing freelance writer for Manayunk.com as well as quarterly Manayunk Magazine publication

Other Experience

  • Student Affairs Advisor - Universal Technical Institute, Exton PA
    • Conducted one-on-one academic, employment, and disciplinary advisements
    • Performed and assisted in student and/or family counseling sessions
    • Responsible for events contributing to student retention
    • Organized and executed job fairs, student orientations, and career development classes
  • Promotions Coordinator / Manager - Regal Entertainment Group, Winter Park, FL
    • Coordinated national promotions and maintained detailed, visual logs for every event
    • Mounted customer service initiatives for tens of thousands of weekly guests
    • Managed staff of up to 30 employees during daily operations
    • Responsible for reconciling up to $30,000 in nightly revenue during busy seasons
    • Obtained Level 4 Projectionist Certification

Publications

Software Tools

  • Expert Proficiency 
    • Word/Excel, Google Docs, Keynote, Pages, Outlook, PowerPoint, Join.Me, Mac, PC
  • Intermediate Proficiency
    • Adobe CQ, Expression Engine, Squarespace, PhotoShop, WordPress, Sitecore, Workamajig

Education

  • University of Central Florida - Orlando, FL
    • Bachelor of Arts in Liberal Studies; English Writing, Sociology, and Cinema Studies
  • Drexel University - Philadelphia, PA
    • Research Methods